At Artzely, we are committed to protecting your privacy and handling your personal data with transparency, care, and integrity. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.


1. Information We Collect

We may collect and process the following types of personal data:

a. Information you provide directly:

  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Any information you provide when contacting us

b. Information collected automatically:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchase or inquiries
  • Provide customer support
  • Improve our website, services, and user experience
  • Comply with legal obligations

We only process your data where we have a lawful basis under applicable data protection laws.


3. Payment Processing

All payments are handled through secure third-party providers (such as credit card processors or PayPal). We do not store your full payment details on our servers.


4. Sharing of Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only when necessary, including:

  • Payment service providers
  • Shipping and delivery partners
  • IT and website service providers

All partners are required to handle your data securely and in compliance with applicable laws.


5. International Data Transfers

As we offer worldwide shipping, your data may be transferred outside your country of residence. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR requirements.


6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.


7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.


8. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic.

You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).


9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.


10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.


12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: mail (at) artzely.com
Website: artzely.com